App support
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Try this first

A quick sign-in reset, full restart, or update often resolves common Mobile App issues.

Important
A screenshot or video is required to submit a support request.

Before you begin, please have a screenshot or screen recording available that clearly shows the issue you’re experiencing. This helps our team understand, reproduce, and resolve your request more quickly.

First, tell us which studio

What studio location were you logged into?

Choose the studio name shown in your account.